Support
Something not working?
Write to support@heykibi.app. A real person answers, usually within a day.
I paid, but the app still shows the paywall
Open the paywall and tap Restore. Make sure you are signed in to the same Kibi account and the same Apple ID you paid with.
Kibi heard the wrong plant
Tap the plant chip before you finish the log, and pick the right one.
How do I cancel?
In your Apple ID settings: Settings → your name → Subscriptions → Kibi. Only Apple can cancel it. See Refunds for money back.
How do I delete my data?
Profile → Delete account in the app. It erases your account and everything attached to it, immediately. See Privacy for what that covers.