Money back

Every purchase goes through Apple

Kibi is sold only in the App Store, so Apple takes the payment and Apple issues refunds. We cannot issue them ourselves. Request one at reportaproblem.apple.com with the Apple ID you bought it with.

The free trial

Nothing is charged until the 7-day trial ends, so cancelling before then costs nothing. Cancel in your Apple ID settings; deleting the app does not do it.

Your statutory rights

If you are a consumer in the EU or the UK, you have a 14-day right to withdraw from a distance contract, which Apple handles for App Store purchases. Nothing on this page takes that right away.

Contact

Stuck with a refund? Write to support@heykibi.app and we will help you through it.